Dear Sarah,

On behalf of the family I would like to say what an amazing trip we had.

You were extremly helpful and got everything so well sorted for us and this made the trip so much more enjoyable and such an incredible experience. When we had the little hiccup with the size of our luggage you were so helpful and you got onto Kirker quickly who sorted the problem out pronto. I also have to say that dealing with Kirker and the hotels that you suggested we stay at was another highlight of the trip. In our rooms every new Hotel there was a bottle of something special for the kids as well as us. The Hotels were well situated and extremly clean. The Concierge of the Splendid Hotel , the San Luca Palace Hotel as well as the Marcella Royal could not have been more helpful. All this was your suggestion of hotels and they were amazing. Thank you.

With regards to the transfers and dealing with Kirker and their drivers etc – its was such a professional company to deal with and they were always on time and their representatives always went the extra mile – especially Mario in Venice, Leonardo in Florence and Michael in San Gim. Please mention these names to Kirker as they went above and beyond.

In fact I would like to send Pam an email – please forward her email address to me so I can also thank her personally. The upgrades were also really appreciated and the size of the rooms was to be noted as well – nice and spacious.

I am so happy that we went with all your suggestions about the hotels as they went above and beyond every time. Kirker were amazing and always there to help if need be.

Thank you for making our holiday such an amazing experience – one that will stay in our memories FOREVER.

Much love and hugs from a cold Cape Town

The very happy Garzouzie Family

Garzouzie Family,